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Training for Metricus Specialists The Metricus Enablement Workshop is a 2-day virtual training course designed with the purpose to train your key staff in configuring and using Metricus The course is designed around the Metricus Implementation Roadmap, a generic roadmap that covers all steps that are required to get up and running with Metricus. The workshop combines transfer of knowledge as well as practical hands-on implementation work. Audience This workshop is recommended for those involved in the implementation and day-to-day operations of Metricus. The The Enablement Workshop is designed in a modular fashion facilitating various types of audiences. Learning Outcomes At the end of the Metricus Enablement Workshop Participants: - Understand the principles and activities of IT Performance Management
- Be able to articulate the requirements for Performance Management and define a pragmatic solution for his/her own organization [Analyze]
- Be able to translate requirements for information into specifications for scorecards and dashboards for various stakeholders [Design]
- Understand how to collect information from the IT environment and populate this into the Metricus [Develop and Deploy]
- Know how to embed ongoing IT Performance Management in the operational processes [Manage]
- Understand how Metricus can be used to drive improvement initiatives; [Improve]
Course Modules The following list includes a number of modules from the Enablement Workshop: - Defining IT Performance Management
- The IT Performance Management Lifecycle
- Metricus Components
- Metricus Technical Architecture
- Workspace initialization
- Data Transformation
- Scorecard, Dashboard and Report design
- General Management tasks
- Collaboration and Communication
- Security
Next steps Request further information about the Enablement Workshop or sign up for a planned workshop. You can request further information through the Metricus contact form. |
