Metricus First Aid Kit


The IT Performance Management First Aid Kit is an essential guide for professionals whose responsibilities include measuring, managing and improving the performance of internal IT processes and activities. The First Aid Kit provides guidance for all phases of the performance management lifecycle and includes free IT KPIs for ITIL processes, IT governance, Green IT, Cost Control and more. No matter where you are in the lifecycle, or how mature the IT organization is, this First Aid Kit has the answers.

Complete the form below to download a free extract of the IT Performance Management First Aid Kit (containing free IT KPIs for ITIL, cost control, green IT, balanced scorecard and more...)



Trends in IT Performance Management


A total of 99 executives from around the world took part in a global ITpreneurs research on IT Performance Management.

IT executives and senior IT consultants provided their view on the relevance of IT performance management, their current maturity level, important bottlenecks and success factors for managing performance in an It organization. Here are the key findings: