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Change Management Module

The ITIL Change Management Process is a key ITIL process that helps organizations manage changes within their infrastructure.

The Metricus ITIL Change Management Module provides you with the tools and knowledge to measure, manage and improve the performance of this process within your organization.

 
Overview
 

Accurate and Efficient Change Management

The Metricus Change Management Module allows you to select KPIs relevant to the Change Management process in your organization, Measure the performance of your Change process, Manage the provision of information among your key stakeholders and Drive improvements based on benchmarks or historic data. Dashboards, Scorecards and Highly visual reports help you to obtain a clear picture, one that brings everything together and allows you to take adequate decisions.

Metricus - Change Management Module Snapshot

Service Desk Dashboard

This image provides an overview of the Metricus Change Management Module in Metricus